Enhance Debt Recovery with Multiple Channels

March 7, 2024 By Philip Weaver - Revenue Assurance Partners

Many businesses face significant challenges when it comes to debt collection. These can range from the time-consuming nature of the process and maintaining positive customer relationships, to adhering to strict compliance regulations. Businesses also often struggle to ensure their communication is both effective and respectful. Communicating the urgency of debt recovery while maintaining the customer’s dignity is a delicate balancing act. Methods of communication also vary depending on the customer. Some prefer traditional methods ...

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